Legal
Legal & Policies
Our terms, policies and how we handle your data.
Draft — this page is pending legal review by Trip2World. Items marked "To be confirmed" are still being finalised.
Terms & Conditions
The terms for using the Trip2World website and services.
Booking Terms
How a booking is made, confirmed and changed.
Payment Terms
How payments, fees and payment failures are handled.
Cancellation & Refund Policy
How cancellations are requested and how refunds are decided and paid.
Privacy Policy
What personal data we collect, why, who it is shared with, and your choices — including cookies.
Help & Support
Contact us about a booking, payment or enquiry.
Business details and grievance officer
- Trading name
- Trip2World
- Legal name
- [To be confirmed: Registered legal entity name]
- Registered and principal office
- [To be confirmed: Registered office address]
- Branch offices
- [To be confirmed: Branch office addresses (or "None")]
- Website
- [To be confirmed: Public website address]
- GSTIN
- [To be confirmed: GST registration number (GSTIN)]
- Customer care
- e-mail info@trip2world.in · mobile +91 99045 57320 · Monday–Saturday, 9:30 AM – 7:00 PM (IST)
- Grievance officer
- [To be confirmed: Grievance officer name] [To be confirmed: Grievance officer designation] [To be confirmed: Grievance officer e-mail] [To be confirmed: Grievance officer mobile number]
To make a formal complaint, use the complaint form: you receive a complaint reference and a copy of your complaint as we recorded it. We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.